Update your ETO Dashboard Messages to Match the New Look and Feel of ETO

Recently, Social Solutions completed a full overhaul of their logos, color schemes, fonts and everything visual about their website and products (including ETO, Apricot and Penelope). ETO and Apricot now have a much more consistent look and feel. That means it’s time for you to update your ETO Dashboard Messages to Match the New Look … Read more

ETO Browser Neutrality Breakthrough!

It’s been a crazy few weeks for just about the whole world recently.  And yet, some things in life keep rolling along.  This week, Social Solutions released another batch of browser-neutrality updates to ETO!  With these updates, we at Treadwell think it’s time for everyone to make the switch away from Internet Explorer to Chrome, … Read more

Mining for Gold in the Social Solutions Ideas Portal

If you haven’t spent time scanning Social Solutions’ Ideas Portal, prepare yourself.  You might find yourself spending hours perusing the hundreds of ideas and thinking “Why didn’t I think of that?” or, “I was having that exact problem just last week!”. Social Solutions has accelerated the development and deployment of new product enhancements and features … Read more

Takeaways from Steve Ballmer’s Keynote at the 2018 Impact Summit

Former Microsoft CEO Steve Ballmer keynoted the 2018 Impact Summit this week, discussing the Ballmer Group’s recent $69M investment in Social Solutions.  His comments and presentation highlighted the foundation’s commitment to providing opportunities to youth and families. “Every kid deserves a chance at the American dream,” Ballmer said. In addition to expressing his appreciation of … Read more

Part 3: Steward Your System | Post Go-Live Roadmap

The implementation process is arduous, detailed and complex. It’s nearly impossible to get it all right on the first try. For this reason, you must anticipate that there will be system corrections, additions, and new reporting needs following launch. For those of you still in implementation, a “soft launch” (having a group of users test … Read more

Part 2: Data Quality Monitoring and Outcomes Reporting | Post Go-Live Roadmap

There is one implementation scenario that we have seen occur with a few organizations (fewer and fewer, thankfully) that is truly heartbreaking: an organization did not build a solid data culture, or the executive team did not set adequate expectations. Soon after implementation, users go from sparsely using their ETO system to abandoning it altogether. … Read more

Part 1: ETO Administrator Training | Post Go-Live Roadmap

We tell every Treadwell client that it doesn’t matter how great of consultants we are; if the organization doesn’t have a well-trained, technically competent administrator, the data system is unlikely to succeed. For this reason, we always recommend that the organization focus on improving the administrator’s skills. Every hour invested in improving an administrator’s skills … Read more

We’re Live! Now what? A Post-Go Live Roadmap for ETO Administrators

Having provided ETO consultation and services to hundreds of organizations over the past decade or more, we’ve found that there is a consistency in the life-cycle of an organization that implements any new software, including ETO. One such consistency is the Post-Go Live phase. The process of implementation is both similar to, but also very … Read more

Tracking Key Data Types to Move Your Non-Profit Forward

Nonprofits are held to a very high standard by funders and the public at large. Organizations must continually prove their outcomes to their stakeholders, and demonstrate funding is being well spent. With ETO in place, your nonprofit can track a substantial amount of data to show the impact your efforts are having, but sometimes that … Read more