Mining for Gold in the Social Solutions Ideas Portal

If you haven’t spent time scanning Social Solutions’ Ideas Portal, prepare yourself.  You might find yourself spending hours perusing the hundreds of ideas and thinking “Why didn’t I think of that?” or, “I was having that exact problem just last week!”. Social Solutions has accelerated the development and deployment of new product enhancements and features … Read more

Takeaways from Steve Ballmer’s Keynote at the 2018 Impact Summit

Former Microsoft CEO Steve Ballmer keynoted the 2018 Impact Summit this week, discussing the Ballmer Group’s recent $69M investment in Social Solutions.  His comments and presentation highlighted the foundation’s commitment to providing opportunities to youth and families. “Every kid deserves a chance at the American dream,” Ballmer said. In addition to expressing his appreciation of … Read more

Part 3: Steward Your System | Post Go-Live Roadmap

The implementation process is arduous, detailed and complex. It’s nearly impossible to get it all right on the first try. For this reason, you must anticipate that there will be system corrections, additions, and new reporting needs following launch. For those of you still in implementation, a “soft launch” (having a group of users test … Read more

Part 2: Data Quality Monitoring and Outcomes Reporting | Post Go-Live Roadmap

There is one implementation scenario that we have seen occur with a few organizations (fewer and fewer, thankfully) that is truly heartbreaking: an organization did not build a solid data culture, or the executive team did not set adequate expectations. Soon after implementation, users go from sparsely using their ETO system to abandoning it altogether. … Read more

Part 1: ETO Administrator Training | Post Go-Live Roadmap

We tell every Treadwell client that it doesn’t matter how great of consultants we are; if the organization doesn’t have a well-trained, technically competent administrator, the data system is unlikely to succeed. For this reason, we always recommend that the organization focus on improving the administrator’s skills. Every hour invested in improving an administrator’s skills … Read more

We’re Live! Now what? A Post-Go Live Roadmap for ETO Administrators

Having provided ETO consultation and services to hundreds of organizations over the past decade or more, we’ve found that there is a consistency in the life-cycle of an organization that implements any new software, including ETO. One such consistency is the Post-Go Live phase. The process of implementation is both similar to, but also very … Read more

ETO 2018.1 Release

Social Solutions is gearing up to finish its 2018.1 release, and it promises to add some long anticipated and exciting new functionality for all ETO licensees! This release includes two enhancements that will make life much easier/better for just about every ETO organization: Barcode Check-In NEW Referrals Dashboard Part This is our first look at the … Read more

Social Solutions Global Announces New Certified Implementation Partner Treadwell

AUSTIN, Texas–Social Solutions Global, the leading provider of impact and performance management software for human services agencies and nonprofit organizations, announced today an official agreement with Treadwell, a leading provider of implementation services for Efforts to Outcomes software. Treadwell is now a Certified Implementation Partner of SSG. Founded in 2014 by former Social Solutions employees, … Read more