FLEXIBLE APRICOT & ETO
SUPPORT PACKAGES
Treadwell’s consultants help you troubleshoot, train, and improve your Apricot or ETO system – on your schedule and within your budget. You choose the number of hours your team needs, and we’ll make every hour count.
HOW IT WORKS
TELL US WHAT YOU NEED
We start with a short conversation to understand your goals and estimate the number of hours that fit the needs of your team.
CHOOSE YOUR TERM
Choose a monthly, quarterly, or annual cycle. Hours will reset each term so your plan always reflects current priorities.
STAY SUPPORTED, YOUR WAY
Use your hours however you need and decide how we stay in touch, whether its regular check-ins or proactive monitoring.
WHY CHOOSE
FLEXIBLE SUPPORT
Practical, proactive help that grows with your organization
Dedicated consultant, backed by team support
You’ll have a dedicated consultant who knows your database, programs, and workflows, backed by Treadwell’s full team for advanced reporting or configuration work.
Predictable monthly billing and preferred rates
Support is billed evenly each month, with discounted pricing compared to project-based work. You’ll always know what to expect, without surprise invoices or approval bottlenecks.
Proactive system care
Your consultant doesn’t just wait for issues to appear. They monitor performance, streamline processes, and recommend improvements to help your system grow with your mission.
LET'S PLAN YOUR SUPPORT
Tell us a bit about your organization and goals. We’ll recommend a flexible plan that fits.
FAQs
Have questions? Here’s everything you might want to know before getting started.
Flexible hours you can use for troubleshooting, training, reporting, or general consulting.
You’ll have a dedicated consultant backed by Treadwell’s full team of Apricot and ETO specialists. Your consultant can also act as your Apricot or ETO primary or backup administrator.
Monthly offers the most predictable support at the best rate. Quarterly or annual terms provide added flexibility if your needs vary through the year. You can renew at any time or lock in your rate with a multi-year agreement for long-term stability.
Yes. Results Reporting configuration and maintenance are part of your support hours.
Automation and Integration services are managed separately. Visit our Automation page for more details on the services we offer or contact us for more information.